Unlike multinationals, which have well-rehearsed teams assessing the situation on an almost hourly basis, SMEs have no such internal resource. The instinct is to review insurance policies. The problem is that no single policy will cover all the potential impacts, and cross-class gaps are where exposure becomes liability.
As we have seen from previous conflicts — Iraq, the Arab Spring, Afghanistan — the risks don’t map neatly onto policy classes:
“An insured reviewing their PV&T wording will not find the answer to a supply chain question; and their Product Contamination policy will not speak to duty of care obligations for staff caught up in the conflict zone.”
Effective support for SME insureds requires someone who can see across all of those classes simultaneously, identify where the gaps are, and act quickly.
How Response24 Can Help
Response24 can be engaged at any stage of the risk cycle, from pre-crisis preparedness through to live incident support. Our experience spans Political Violence & Terrorism, Accident & Health, Marine Piracy and Product Recall — giving us the cross-class view that a single-line insurer or broker cannot provide alone.
